Privacy Policy

At OpenMatrixHub, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.

What information we collect

We may collect personal details such as your name, email address, phone number, device information, and any details you provide when contacting us or using our repair services.

How we use your data

Your information is used to:
• Provide and manage our repair services
• Respond to your inquiries or requests
• Improve our website and customer experience
• Comply with legal obligations

Legal basis for processing

We process your personal data based on your consent, our contractual obligations to you, and our legitimate business interests under UK GDPR regulations.

Sharing your information

We do not sell or rent your personal information. We may share it with trusted service providers only when necessary to deliver our services or comply with the law.

Data retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined above or as required by applicable law.

Your rights

You have the right to:
• Access, update, or delete your personal data
• Object to or restrict certain processing
• Withdraw consent at any time
• File a complaint with the UK Information Commissioner's Office (ICO)

Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

Third-party links

Our website may contain links to other sites. We are not responsible for their content or privacy practices.

Changes to this policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised “Last Updated” date.

Contact us

If you have any questions about this Privacy Policy, you can contact us at:
Email: support@openmatrixhub.com
Location: United Kingdom